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Getting Started with Elluminate at NPS
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Elluminate Live is a web based collaboration system that supports Video and Voice over IP, text chat, an interactive white board, application sharing, document sharing, and video sharing.
 Learn more about Elluminate by viewing a video example of a current NPS course being taught by Professor Steve Landry.
Click here for Prof. Landry's session |
STEP 1 - Verify Your Connection to Elluminate
Please click here to verify that you can connect to Elluminate before proceeding to step #2. This link will open up a new browser window. If successful you will see the site for Elluminate open.
TROUBLESHOOTING: NMCI and other managed system users should refer to the connection troubleshooting document if you can't connect. Note that this document may help anyone who is behind a managed firewall or using a proxy server.
STEP 2 - View the 5-Minute Participant Training
Once you have verified that your computer can talk to Elluminate, we recommend that all Elluminate users view the brief participant training session. This is a pre-recorded session that will explain the basic usage of the application.
TROUBLESHOOTING: Error Message about Audio? / Audio not working?
STEP 3 - Save or Print the Elluminate Quick Reference Guide
For your convenience, an Elluminate Quick Reference Guide is available here which can be printed or saved to your computer, and may be useful during future usage of the application.
STEP 4 - Access Elluminate Through Your Blackboard Course(s)
If your Blackboard course is Elluminate-enabled, then you may now start accessing that content by visiting your Blackboard course site and clicking the link for that course from the home page.
FURTHER ASSISTANCE AND TROUBLESHOOTING
If you're still having a problem, and the documents above did not help, please try the Trouble Shooting wizard available at www.elluminate.com/support
If you still cannot fix your problem, you can try the Elluminate Knowledge Base available at the Elluminate Support Portal http://www.elluminate.com/support-portal/ or call the NPS Technology Assistance Center at 831-656-1046
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