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Uday Marutirao Apte

Distinguished Professor
Operations and Logistics
Graduate School of Defense Management

Phone: (831) 656-3598
Education
  • PhD - The Wharton School At University of Pennsylvania 1982
    Major: Decision Science
NPS Experience
  • 2014 - current: Distinguished Professor
  • 2005 - 2014: Professor
  • 2004 - 2005: Visiting Professor
Other Experience
  • 1998 Visiting Professor, Helsinki School of Economics and Business
  • 1994 Visiting Professor, The Wharton School, University of Pennsylvania
  • 1990 - 2005 Associate Professor, Cox School of Business, Southern Methodist University
  • 1984 - 2000 Director, CIGNA Corporation
  • 1982 - 1984 Manager, Mellon Bank
Research Interests
Managing Service Operations
Logistics and Supply Chain Management
Globalization of Information Intensive Services
Technology Management
Teaching Interests
Operations Management
Management Science
Managing Service Operations
Managing Global Operations
Supply Chain Management
Managing Manufacturing Automation

Awards

  • 2002 - Distinguished Service Award, Indian Institute of Technology
  • 1997 - Teaching Innovation Award, Cox School of Business, SMU
  • 1995 - Research Excellence Award, Cox School of Business, SMU
  • 1993 - Winner, SIM International Paper Award Competition, Society of Information Management
  • 1991 - McMillan Best Paper Award, Information Resources Management Association
  • 1982 - Nicholson Prize, Operations Research Society of America

Boards, Memberships, & Certifications

Professional Memberships
  • Member, Decision Sciences Institute
  • Founder and President, College of Service Operations, Production and Operations Management Society
  • Member, Institute for Operations Research and Management Science
  • Board Member, Production and Operations Management Society
  • Senior Editor, Service Operations Department, Production and Operations Management Journal

Scholarly Work

Publications
  • Book Chapter
  • Apte, U. M., Karmarkar, U., & Nath, H, (2015). The Growth of Information-Intensive Services in the US Economy. Handbook of Service Business: Management, Marketing, Innovation and Internationalization Surrey UK: Edward Elgar Publishing, Ltd, Camberley.
  • Apte, U. M, (2015). High Tech vs. High Touch: The Role of Human Intermediation in Information-Intensive Services. Managing Consumer Services: Factory or Theater (pp. 33-43). Switzerland: Springer International Publishing.
  • Apte, U. M, (2014). High Tech vs. High Touch:The Role of Human Intermediation in Information-Intensive Services. (pp. 33-43). Zurich Switzerland: SpringerInternational Publishing.
  • Apte, U. M., & Nath, H. K, (2012). U.S. Trade in Information-Intensive Services. Chapter 6, U.S. Karmarkar and V. Mangal (eds.), The UCLA Anderson Business and Information Technologies (BIT) Project: A Global Study of Business Practice (pp. 117-144). Singapore: World Scientific Books.
  • Apte, U. M, (2012). U.S. Trade in Information-Intensive Services. (pp. 117-144). Singapore:
  • Journal Article
  • Apte, U. M., Asatiani, A., Pentinen, E., Saarinen, T., & Romko, M, (2019). Impact of accounting process characteristics on accounting outsourcing: Comparison of users and non-users of cloud-based accounting information systems. International Journal of Accounting Information Systems, SEPTEMBER 2019(34), 1-18.
  • Apte, U. M., & Davis, M. M, (2019). Sharing Economy Services: Business Model Generation. California Management Review, 2(61), 104-131.
  • Apte, U. M., & Yoho, K, (2018). Navy Expeditionary Logistics. The Case Journal, 2(14), 207-231.
  • Apte, U. M., Kulkararni, S., & Evangelopoulos, N, (2014). The use of Latent Semantic Analysis in Operations Management Research. Decision Sciences, 5(45), 971-994.
  • Apte, U. M., Ahn, S., & Guignard-Spielberg, M, (2013). Optimization of Bank Check Sorting and Clearing Operation. Technology Operations Management, 1(2), 16-28.
  • Apte, U. M., Karmarkar, U., & Nath, H, (2012). The U.S. Information Economy: Value, Employment, Industry Structure, and Trade. Foundations and Trends in Technology, Information and Operations Management, 1(6), 1-179.
  • Apte, U. M, (2012). The U.S. Information Economy: Value, Employment, Industry Structure, and Trade. Foundations and Trends in Technology, Information and Operations Management, 1(6), 1-179.
  • Apte, U. M, (2012). Exploring the representation of complex processes in information-intensive services. International Journal of Services Operations and Informatics, 1(7), 52-78.
  • Apte, U. M, (2012). Exploring the representation of complex processes in information-intensive services. International Journal of Services Operations and Informatics, 1(7), 52-78.
  • Apte, U. M, (2012). Optimization of Bank Check Sorting and Clearing Operation. Technology Operations Management, 1(2).
  • Apte, U. M., Kang, K., Doerr, K. H., & Boudreau, M. W, (2010). A Decision Support Model for Valuing Proposed Improvements in Component Reliability. Military Operations Research, 4(15), 1-14.
  • Apte, U. M., & Hegde, G, (2010). Cost and Cycle Time Reduction in Service Industry: A Field Study of Insurance Claims Operation. International Journal of Decision Sciences, Risk and Management, 1/2(2), 24-35.
  • Apte, U. M., Ferrer, G., & Dew, N, (2010). When is RFID Right for your Service? International Journal of Production Economics, 2(124), 414-425.
  • Apte, U. M., Cavaliere, R., & Kulkarni, S, (2010). Analysis and Improvement of Information Intensive Services: Empirical Evidence from the Insurance Claims Operation. Production and Operations Management, 6(19), 665-678.
  • Ferrer, G., Dew, N., & Apte, U. M, (2010). When is RFID right for your service? International Journal of Production Economics, 2(124), 414–425.
  • Kang, K., Doerr, K. H., Apte, U. M., & Boudreau, M. W, (2010). Decision Support Models for Valuing Improvements in Component Reliability and Maintenance. Military Operations Research, 4(15), 55–68.
  • Note
  • Apte, U. M., & Khawam, J, (2012). Note on Managing Waiting Lines in Services.
  • Technical Report
  • Apte, U. M, (2019). Navy Expeditionary Logistics.
  • Apte, U. M., & Kang, K, (2015). Naval Expeditionary Logistics (Report 1): Case Studies on Naval Special Warfare Command (NSW) & Explosive Ordinance Disposal (EOD)
  • Apte, U. M., & Kang, K, (2015). Naval Expeditionary Logistics (Report 2): Marine Corps Expeditionary Operations – A case Study.
  • Apte, U. M, (2012). “Services Supply Chain in the Department of Defense: Drivers of Acquisition Management Practices in the Army.
  • Apte, U. M., Karmarkar, U., Kieliszewski, C., & Lee, Y, (2011). Exploring the Representation of Complex Processes in Information Intensive Services.
  • Written Case with Instructional Material
  • Apte, U. M., & Yoho, K. D, (2013). Red River Ice Cream.
  • Apte, U. M, (2011). Edgartown Fisheries.
  • Apte, U. M, (2011). Rubicon Rubber Company.