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Home >>  Information Technology & Communication Services (ITACS) >>  How to Set Up Voicemail
How to Set Up Voicemail

1. Dial the INTUITY VOICE MAIL access number and wait for the system to answer:
a. INTERNALLY - x1836
b. EXTERNALLY - (831) 656-1836 OR dial your DID number, wait for your greeting
c. Then dial * 7 and follow the prompts.
2. Voicemail will prompt you to:
Enter your extension number followed by the pound sign (#).
3. Voicemail will prompt you to enter the default password:
The default is 1 followed by the pound sign (#).
4. Voicemail will prompt you to record your name:
Speak your name, then press 1.
5. Voicemail will prompt you to change your password:
Enter a password (4-digit minimum).
6. Record a personal greeting. Voicemail will announce the activity menu.
Press 3 (Record Greeting) from the activity menu to record a greeting.

Note: If you do not record a personal greeting the system greeting will be heard by callers.
1. Press 1 (to create, change, or delete a greeting).
Voicemail will ask you to enter a greeting number.
2. Enter 1 for greeting number 1.
Voicemail will ask you to press 1 to record.
3. Follow voicemail instructions and record greeting. You may press 1 to re-record, 2 3 to listen, and # to approve.
4. After approving your recording you must activate the greeting. Voicemail will ask you to press 1 to use the greeting for all calls.
Press 1 (Note: If you do not complete this step, your personal greeting will not play).