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Vision Statement:
The Fleet and Family Support Center (FFSC), Monterey Bay is the military community's primary resource for information and services on the Monterey Peninsula. We are recognized by commands in the area as vital to the success of their mission. We serve with pride and distinction and are renowned for our superb performance.
Quality Commitment:
Our goal is to provide every customer with courteous, efficient, quality services. To ensure that we maintain the highest standards, we ask every customer to provide us with an evaluation of our services. If you (the customer) are not offered an evaluation form, which is available in the reception area, please ask for one. If you are dissatisfied with our services, or have a complaint, please ask to see the Director. All our customers are taken very seriously.
Guiding Principles: FFSC Program Guiding Principles (PDF)
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